Help

Social platform connections

Guides for organizing, performing, and promoting with The Band Plan.

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Connect your band's Facebook, Instagram and X accounts so you can post to them from The Band Plan. Open the Social Media panel in your band page's left sidebar and click Manage connections, then Connect on a platform. Each band has one account per platform; connecting again replaces it.

Anyone in the band can see which accounts are connected. Connecting and disconnecting takes the Principal, Core or Manager role (see Members and permissions). For writing and scheduling posts, see Social media.

Facebook

  • You need a Facebook Page for the band, not a personal profile. Create a Page if you don't have one.
  • Sign in with a Facebook account that's an admin of the Page (or has full control of it in Meta Business Suite).
  • If you manage more than one Page, you'll be asked which one to use.

Instagram

  • The Instagram account must be a Business or Creator account (how to switch), linked to the band's Facebook Page.
  • Instagram connects through Facebook. On Facebook's screen, click Edit settings and make sure the band's Page and its Instagram account are ticked.
  • If more than one of your Pages has an Instagram account, you'll be asked which one to use.
  • Connected the wrong account? Click Disconnect, then Connect again and pick the right Page under Edit settings.

X (Twitter)

  • Sign in to the band's X account and approve.
  • If photos won't post to X, disconnect and connect again so The Band Plan can upload photos.

TikTok

TikTok posting is coming soon. Use Facebook, Instagram or X for now.

If connecting fails

  • "No Facebook Pages found": the Facebook account you signed in with isn't an admin of any Page, or you didn't tick the Page under Edit settings.
  • "No Facebook Pages with an Instagram Business/Creator account were found": the Instagram account isn't a Business or Creator account, or it isn't linked to the Page yet. Link it in the Page's settings (Linked accounts → Instagram), then connect again.
  • "Session expired": the sign-in took too long or you were signed out of The Band Plan partway through. Start again from Manage connections.
  • Wrong account: the platform used whichever account you're signed in to in this browser. Sign out of it there (or use a private window), then connect again.
  • A post says your access expired: connections don't last forever. Disconnect and connect the platform again.

Still stuck? Contact us with the platform and the message you saw.